Operations Specialist

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.

As an Operations Specialist you’ll be assisting our development and production operations in a safe, efficient, and precise manner at Kodiak.

In this role, you will:

Communicate with multiple safety drivers in an energetic and courteous manner

Accurately track and precisely document progress of runs throughout your shift

Manage and update info accordingly within the company's Truck Management System

Set driver schedules based on available assignments which could include weekend and night shifts

Create and maintain SOP documentation for operations processes

Troubleshoot and document any issues encountered with the autonomous system

Report trip issues and logistical discrepancies as needed

Assist with AV system setup which includes cross-checks through checklist and other required health checks

What you'll bring:

Willing and able to work flexible shifts & schedules including days, nights and weekends

Be a motivated individual with the ability to work under high stress situations while using good judgment

The ability to use critical thinking and problem solving skills

Strong understanding of how to properly troubleshoot problems while using various Operating systems

Knowledge in Google Office such as spreadsheets, docs, drive, etc.

Excellent organizational skills and the ability to prioritize and multitask

Previous experience in a call center or similar environment preferred

What we offer:

Competitive compensation package including equity and bonuses

Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)

Accrued PTO and generous parental leave policies

Long Term Disability, Short Term Disability, Life Insurance

Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health

Fidelity 401(k)

Commuter, FSA, Dependent Care FSA, HSA

Various incentive programs (referral bonuses, patent bonuses, etc.)

At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.

In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak m …