Partner Solutions Engineer

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

At Glean, partners are force multipliers. As a Partner Solutions Engineer, you will be a partner-facing technical expert responsible for helping strategic partners across VARs, GSIs, SIs, Cloud Partners, and ISVs, successfully design, deploy, scale, and operationalize Glean across their customer base. This role is designed for someone comfortable leading hands-on workshops and enablement sessions, developing technical solutions, and consulting on complex partner-led services. You will work directly with partner solution architects, delivery teams, product teams, and partner managers to help them build the skills, assets, offerings, and confidence required to establish a durable Glean services practice. Rather than focusing on isolated enablements or individual deals, you will enable partners to support many customers at scale. From that foundation, you will guide partners in delivering post-sales services and production-ready Glean solutions.

You will:

Own the technical success of partners across onboarding, deep technical enablement, early production deployments, and scaled delivery motions.

Lead hands-on technical trainings, deep dives, workshops, and co-build sessions for partner engineers, architects, consultants, and delivery teams.

Help partners create repeatable service offerings, implementation packages, and reference architectures on top of Glean.

Develop partner technical maturity over time so their teams can independently architect, implement, troubleshoot, and support Glean in production.

Identify gaps in partner capability and work with Partner Managers, Product, Engineering, and Solutions teams to close them through programs, code, content, or product changes.

Act as Glean’s technical representative within partner organizations, building strong relationships with partner technical leaders and helping them succeed with shared cus …